Service Request

Request a service call with an experienced technical expert.

Some common issues can be troubleshot quickly and easily using our FAQ. If you can’t resolve the problem yourself, you can submit a service request below. A technician will give you a call back, then book an in-person visit if necessary.

Personal Details

First Name

Last Name

E-mail address

Phone

Address Line 1

Address Line 2

Suburb

State

Postcode

Product Details

To confirm your product is within warranty please complete the following details

Serial Number

Product Model

Date of Product Purchase

Purchase Price ($AUD)

Please enter an amount using the format 499.50 for a purchase price of $499.50

Upload Receipt

One file only.
10 MB limit.
Allowed types: Accepts, PNG, JPEG, JPG, or, PDF.

Description of the issue

Describe the problem with as much detail as possible

Photo of issue

One file only.
10 MB limit.
Allowed types: Accepts, PNG, JPEG, JPG, or, PDF.

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Allow contact for research purposes

I agree to be contacted for research purposes (e.g. focus groups, surveys, interviews) conducted by or on behalf of Blaze. My details will not be passed on to any other parties, unless it is for the purposes of Blaze research.

Yes, I give consent to being contacted for research.

Is your Blaze fire outside the warranty?

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